koko7 Privacy Policy — How WeProtect Your Personal Data
At koko7, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect from Philippine players, why we collect it, how we keep it secure, and what rights you have over your own information.
About This Policy
This Privacy Policy applies to all users who access koko7 through the domain koko7.bid, whether via desktop or mobile device. It describes in plain language what personal information is collected during registration, gameplay, deposits, and general platform use. By creating an account or continuing to browse koko7, you acknowledge that you have read and understood this policy.
koko7 is committed to handling your data responsibly and in accordance with applicable data protection principles. We review and update this policy whenever our data practices change or when regulations require it. The most current version will always be published on this page with a revised effective date shown at the top. If you disagree with any part of this policy, please discontinue use of the platform and contact our support team to arrange account closure.
1. What Data We Collect
When you register with koko7, we collect your full name, date of birth, email address, mobile number, and a securely hashed version of your chosen password. We also collect a copy of any government-issued identification you submit during the identity verification process. This information is required to open and maintain your account, process transactions, and comply with anti-money laundering obligations applicable in the Philippines.
koko7 automatically collects technical data each time you access the platform. This includes your IP address, browser type and version, operating system, screen resolution, referring URL, and session timestamps. On mobile devices, we may also record the device model and mobile network operator. This data helps us detect fraudulent logins, optimise the platform for your device, and diagnose technical issues quickly.
To process deposits and withdrawals in Philippine Peso (PHP / ₱), koko7 collects payment method details such as e-wallet account numbers, bank account references, and transaction identifiers. We do not store full card numbers or CVV codes on our servers — sensitive payment credentials are processed by our licensed payment partners. Transaction history, including deposit amounts, withdrawal requests, and bet records, is retained for regulatory and audit purposes.
We record your activity on the platform, including game sessions, bets placed, games browsed, features accessed, and time spent on each section. This usage data helps koko7 personalise your experience, identify responsible gaming patterns, improve game recommendations, and detect unusual betting behaviour. Usage records may also be shared with relevant authorities if fraud or match-fixing is suspected.
koko7 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players interact with the platform. Session cookies expire when you close your browser, while persistent cookies remain for a set period to improve return visits. You can manage or disable cookies through your browser settings; however, disabling certain cookies may affect the functionality of the platform.
2. Why We Use Your Data
koko7 processes your personal data only for specific, legitimate purposes. The primary reasons we collect and use your information include: creating and managing your player account; processing deposits and withdrawals in Philippine Peso; verifying your identity and age to comply with 18+ requirements; detecting and preventing fraud, money laundering, and account abuse; and providing customer support when you contact our team.
We also use your data to improve the koko7 platform — analysing usage patterns helps us fix bugs, optimise game performance, and introduce features that Filipino players actually want. Where you have given consent, we may send you promotional messages about new games, events, or bonuses. You can opt out of marketing communications at any time by contacting our support team or updating your account preferences.
koko7 will never use your personal data to make automated decisions that have a significant legal effect on you without giving you the opportunity to seek human review. We do not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Our use of your data is always proportionate to the purpose it serves, and we retain it only for as long as necessary.
3. Data Storage & Security
All personal data collected by koko7 is stored on secure servers protected by industry-standard security measures including HTTPS/TLS encryption in transit and AES-256 encryption at rest. Access to personal data is strictly limited to authorised koko7 personnel and trusted third-party service providers who are contractually required to maintain confidentiality. We conduct regular security reviews and vulnerability assessments to keep our infrastructure up to date.
Passwords are never stored in plain text — we use strong one-way hashing algorithms so that even internal staff cannot retrieve your original password. If we ever detect or suspect a data breach that could affect your account, koko7 will notify affected players and relevant authorities as required by applicable law. We recommend that all players use a unique, strong password for their koko7 account and enable any available account security features.
koko7 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil legal, regulatory, and audit obligations. When data is no longer required, it is securely deleted or anonymised. Transaction records related to deposits and withdrawals in PHP are retained for the minimum period required under Philippine financial regulations. If you request account closure, we will initiate the deletion process in accordance with our data retention schedule.
4. Sharing Data with Third Parties
koko7 does not sell or rent your personal data to any third party. We share your information only in limited, necessary circumstances: with licensed payment processors to execute deposits and withdrawals in Philippine Peso; with identity verification providers to confirm your age and identity during the KYC process; and with game content providers who need session data to deliver and audit the games you play.
All third-party partners engaged by koko7 are required to sign data processing agreements that restrict them from using your information for any purpose beyond the service they provide to us. These partners are selected based on their security standards and compliance track record. koko7 remains responsible for ensuring that any data shared with a third party is handled in a manner consistent with this Privacy Policy.
In certain circumstances, koko7 may be legally required to disclose your personal data to government agencies, law enforcement bodies, or regulatory authorities in the Philippines — for example, in response to a court order, warrant, or investigation into money laundering or fraud. Such disclosures will only be made to the extent required by law and will be documented internally. We will notify you of any such disclosure if we are legally permitted to do so.
5. Your Rights Over Your Data
As a koko7 player based in the Philippines, you have meaningful rights over the personal data we hold about you. These rights can be exercised at any time by contacting our support team. We will respond to all valid requests within a reasonable timeframe and at no charge in most circumstances.
You have the right to request a copy of the personal data koko7 holds about you. Upon a verified request, we will provide a summary of your account data, transaction history, and any identity documents on file. This helps you confirm that the information we hold is accurate and being used appropriately.
If any personal data we hold is inaccurate or out of date — such as a changed email address or phone number — you have the right to request that we correct it promptly. Some corrections may require identity re-verification before they can be applied, to ensure account security is maintained.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, or when you withdraw consent. Please note that koko7 may be required by law to retain certain records — such as transaction history and identity documents — for a mandatory minimum period even after your account is closed.
You have the right to object to our processing of your data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests where you feel those interests are overridden by your own rights and freedoms. We will cease the relevant processing unless we have compelling grounds to continue.
6. Protection of Minors
koko7 is strictly an adult-only platform and does not knowingly collect personal data from anyone under the age of 18. All new accounts are required to pass an age verification step during registration, and we may request government-issued identification to confirm date of birth. If we discover that a user under 18 has provided personal data and created an account, that account will be immediately suspended and the data will be deleted in accordance with our retention schedule.
Parents and guardians who believe their child may have accessed koko7 are encouraged to contact our support team immediately at [email protected]. We take such reports seriously and will investigate promptly. koko7 also supports the use of parental control software to help guardians restrict access to online gaming platforms on shared devices. Our Responsible Gaming page provides additional tools and resources for players and families who need support.
7. Policy Updates & How to Contact Us
koko7 may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or updated regulatory requirements in the Philippines. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered players via the email address on their account. We encourage all players to review this page periodically so they stay informed about how their data is being used.
Your continued use of the koko7 platform after any update to this Privacy Policy constitutes your acceptance of the revised version. If you do not agree with the updated terms, you should stop using the platform and contact us to close your account and request data deletion where applicable. We will always maintain a clear record of policy version history so players can see what has changed.
If you have any questions, concerns, or requests relating to this Privacy Policy or the data koko7 holds about you, please reach out to our support team at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe. Alternatively, you can visit our FAQ page for answers to common questions about your account and data. We are committed to resolving all privacy concerns fairly, transparently, and in a timely manner.
Ready to Play with Confidence?
Now that you know exactly how koko7 protects your personal data, you can enjoy our full range of games — live casino, sportsbook, slot online, and fish shooting — with complete peace of mind. Philippine players are in safe hands.